Appointments:
We recommend booking an appointment. If you have an urgent concern, we do have Same Day Urgent Care appointments available throughout the day. Once those urgent care appointments are full we may have to refer you on to another clinic or the Emergency Hospital in Nanaimo. While we wish to see all our clients when they have an emergency we can not always accomplish this as we may have had multiple emergencies already that day. We recommend if you think your pet is doing poorly to call first thing in the morning 8:30 am so all the urgent care appointments are not already used. We do try to triage the urgent cases; if your pet requires and urgent to you vaccine in order to get into a boarding kennel we may not be able to accomplish this and may need to save these spots for very ill pets. While we are committed to seeing each client on time, delays can happen, and we apologize for the impact this has on our clients and their pets. Some delays may be created by emergency cases, as these will always receive a higher priority.
We make every effort to make our patients feel comfortable during visits. To this end, we require that all dogs are placed on a short leash and all cats are placed in pet carriers before entering the hospital. Our client care team will lend you a leash or a carrier for the duration of your visit if you arrive without one.
After Hours Care:
Manzini Animal Hospital is a full-service veterinary facility. We are fully staffed during regular business hours and have a dedicated team providing care for all our hospitalized patients. After regular business hours, we do not have staff on site. We recommend that all patients requiring intensive overnight care and monitoring be admitted to Central Island Veterinary Emergency Hospital in Nanaiml where 24 hr emergency and critical care can be provided.
In situations where an owner prefers their pet stay in the clinic overnight, we require them to read and sign a waiver regarding the risks of a pet not being monitored overnight during hospitalization.
Emergency Care:
Central Island Veterinary Emergency Hospital in Nanaimo is the emergent care facility for the area. When you call our office after hours there will be a message informing you of the number for this facility. To contact them call: 1- 877 - 773 - 7079. They are situated on the north end of Nanaimo near the Home depot. Address: 6550 Metral Drive Nanaimo.
We recommend booking an appointment. If you have an urgent concern, we do have Same Day Urgent Care appointments available throughout the day. Once those urgent care appointments are full we may have to refer you on to another clinic or the Emergency Hospital in Nanaimo. While we wish to see all our clients when they have an emergency we can not always accomplish this as we may have had multiple emergencies already that day. We recommend if you think your pet is doing poorly to call first thing in the morning 8:30 am so all the urgent care appointments are not already used. We do try to triage the urgent cases; if your pet requires and urgent to you vaccine in order to get into a boarding kennel we may not be able to accomplish this and may need to save these spots for very ill pets. While we are committed to seeing each client on time, delays can happen, and we apologize for the impact this has on our clients and their pets. Some delays may be created by emergency cases, as these will always receive a higher priority.
We make every effort to make our patients feel comfortable during visits. To this end, we require that all dogs are placed on a short leash and all cats are placed in pet carriers before entering the hospital. Our client care team will lend you a leash or a carrier for the duration of your visit if you arrive without one.
After Hours Care:
Manzini Animal Hospital is a full-service veterinary facility. We are fully staffed during regular business hours and have a dedicated team providing care for all our hospitalized patients. After regular business hours, we do not have staff on site. We recommend that all patients requiring intensive overnight care and monitoring be admitted to Central Island Veterinary Emergency Hospital in Nanaiml where 24 hr emergency and critical care can be provided.
In situations where an owner prefers their pet stay in the clinic overnight, we require them to read and sign a waiver regarding the risks of a pet not being monitored overnight during hospitalization.
Emergency Care:
Central Island Veterinary Emergency Hospital in Nanaimo is the emergent care facility for the area. When you call our office after hours there will be a message informing you of the number for this facility. To contact them call: 1- 877 - 773 - 7079. They are situated on the north end of Nanaimo near the Home depot. Address: 6550 Metral Drive Nanaimo.
Payment Policy:
Full payment is due at the time that services are rendered. We do not extend any credit. For your convenience, we accept Visa, MasterCard, Debit or Cash.
If funds are unavailable and you have a credit rating or someone willing to cosign, there is a finance company that may assist you: Medicard – This is a financial lending company for medical health care for pets.
We encourage clients to choose Pet Health Insurance offered by Trupanion, Pets Plus Us, and Pet Secure.
Click here to get more information comparing and contrasting various pet insurance plans.
Full payment is due at the time that services are rendered. We do not extend any credit. For your convenience, we accept Visa, MasterCard, Debit or Cash.
If funds are unavailable and you have a credit rating or someone willing to cosign, there is a finance company that may assist you: Medicard – This is a financial lending company for medical health care for pets.
We encourage clients to choose Pet Health Insurance offered by Trupanion, Pets Plus Us, and Pet Secure.
Click here to get more information comparing and contrasting various pet insurance plans.
